Britain’s roads are suffering. Weeks of scorching heat followed by sudden downpours are cracking, flooding, and breaking up the tarmac — leaving behind potholes that can wreck your tyres, suspension, and patience.
If your car’s been caught out, here’s what you need to know.
Spot it, Report it
- Note the location: street name, direction of travel, and landmarks.
- Take photos: get the pothole from different angles, ideally with something for scale (a coin, ruler, even your shoe).
- Use the right channel: report local road issues to your council, and motorways or A-roads to National Highways via their website.
Claiming for Damage
If your car’s been hit with repair bills after a pothole strike:
- Gather evidence – photos of the pothole and your car’s damage, plus repair receipts or quotes.
- Submit your claim – send everything to the council or highways authority responsible for that road.
- Keep records – save copies of all your emails and letters.
Authorities must keep roads to a reasonable standard. If they already knew about the pothole but didn’t fix it in time, you’ve got a stronger case.
Top Tips
- Act fast: delays weaken your claim.
- Be polite but persistent: if your claim’s knocked back, appeal.
- Get advice: if it drags on, some solicitors offer free initial guidance.
The Bottom Line
With our weather swinging from heatwaves to sudden storms, potholes are popping up everywhere. Reporting them helps keep roads safe — and could save you a hefty repair bill.
See one, snap it, send it. Your car (and everyone else’s suspension) will thank you.